About
Paws of Serenity NC, LLC
“Peace of Mind. Paws at Home.”
Where your pets feel safe, loved, and right where they belong.
Paws of Serenity NC, LLC – A Story of Passion, Purpose, and Paws
In the heart of North Carolina, a dream took shape in early 2025. It was the culmination of over two decades of dedication, compassion, and an unwavering love for animals. Melissa Michaud, a seasoned professional with more than 20 years of experience in both the medical and animal care industries, decided it was time to channel her lifelong passion into something deeply personal — and so, Paws of Serenity NC, LLC was born.
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Melissa’s journey wasn’t just about starting a business. It was about answering a call.
From a young age, Melissa felt a strong connection to animals. Her natural empathy and attention to detail led her into both the healthcare field and professional pet care, where she honed her skills caring for others — both human and furry. Through years of working in veterinary clinics, animal shelters, and hospitals, she developed an exceptional understanding of animal behavior, wellness, and emotional needs. Colleagues and clients alike often remarked that Melissa had a calming presence — a true “serenity” that animals seemed to sense.
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That serenity became the soul of her new business.
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With Paws of Serenity NC, Melissa offers more than just pet sitting — she provides peace of mind. Her clients know that when Melissa is caring for their pets, they’re in the hands of someone who treats every animal as if it were her own. Her services include in-home pet sitting, dog walking, medication administration, and even special care for elderly or anxious pets — all delivered with unmatched dependability and heart.
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Word spread quickly. Testimonials and Google reviews began to pour in.
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"Can’t say enough great things about Paws of Serenity! Kind, Caring, Understanding, wonderful pet sitters for your fur babies! Our pets were happy and so were we! Definitely would recommend to anyone needing pet care!" ~ Tatyana
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"Melissa and River were fantastic! Melissa responded promptly and set up a meet and greet for us and the dogs and then continued to be fast to respond the whole time. They came over multiple times a day and even sent pictures of our dogs! Highly recommend!" ~ Whitney
Our Mission & Commitment
At Paws of Serenity NC, LLC, our mission is to provide loving, reliable, and professional in-home pet care that gives pet parents peace of mind and pets the comfort of familiar surroundings. Rooted in over 20 years of medical and animal care experience, we treat every animal like family — with compassion, patience, and personalized attention.
Our Core Values
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Compassion First - Every animal is treated with the same love and care we give our own pets.
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Trust & Dependability - Clients count on us to be prompt, consistent, and transparent — because peace of mind matters.
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Professionalism with Heart - We blend experience and knowledge with a warm, personal touch to deliver expert care tailored to each pet.
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Respect for Pets & People - We honor the bond between animals and their humans and build our relationships on trust, respect, and communication.
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Serenity in Every Step - Whether walking a dog, administering medication, or sitting with a nervous pet, we create a calm, safe environment that promotes well-being.
Meet Our Team
Melissa
Founder, Owner & Pet Sitter
River
Pet Sitter
Ryan
Finance & Operations